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Water Department
Most City residents receive water service. A number of Forest Lake properties instead draw water from private wells and are not connected to the municipal water system.
The City of Forest Lake Water Department supplies safe, healthful, and affordable water to residents and commercial businesses. The City-owned and operated system draws water from the Mt. Simon aquifer using 5 well pumps. These pumps send water to one of the City’s three Water Treatment Plants for processing. At the plants, water is chlorinated and fluoridated to meet Minnesota Department of Health standards. The City’s water is also softened at the plant before distribution. After treatment, water is pumped to one of the City’s two water towers. The North and South towers, holding 750,000 and 500,000 gallons respectively, store water for use in our homes and businesses.
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Emergency Utility Calls
Phone: 651-209-9743
Contact us at 651-209-9743 to report a sewer backup, lift station alarm, water leak, meter leak or pressure problem. You must leave a message for your call to be returned.
We are pleased to report that no contaminants were found at levels exceeding state and federal drinking water standards.
Water Quality Report 2015 (PDF)
Every business or residence using City water must have a water meter installed. Meters track water consumption and are billed accordingly. Staff read the meters quarterly using technology that gathers readings wirelessly without needing to view the meter itself. On some occasions, utility personnel do need to enter your home. The two most common reasons are the initial setup of the water meter and repair work on water meters. For questions about water meter setups, contact Becky Gestson at 651-209-9730.
