Transition to Republic Services Information

Republic Services has provided the City of Forest Lake with the following information regarding how the transition to their services will be handled.

Dear City of Forest Lake Resident,

We are delighted to have you as one of our customers and would like to provide some valuable information and tips on our services. Please keep this information handy for future reference.

Container Delivery

Your Republic Services^® recycling and waste containers will be delivered during the week of July 29 – August 4, 2019. If you have not received your carts by August 5, please email forestlake@republicservices.com or call 763.259.5535.

Each Forest Lake resident will receive a welcome letter and service day notification via mail.

Service Levels

All Forest Lake residents will receive a 95-gallon recycling container and a 95-gallon waste container. Recycling every other week and waste will be collected weekly.

Waste service has tiered pricing. The pre-tax rates for 2019 are:

• $12/month for a 35-gallon container
• $13/month for a 65-gallon container
• $14/month for a 95-gallon container

Recycling service has a flat rate of $5.17/month for 2019, and all residents will have a 95-gallon container.

If you wish to have your 95-gallon waste container exchanged for a different size, please contact Republic Services at forestlake@republicservices.com or 763.259.5535. Please include your name, address and desired container size in your email. Beginning on July 29, there will be sample containers on display at City Hall if you wish to compare container sizes. We will complete all waste container exchanges during August and September; there will be no size changes available for recycling containers.

Collection

Please make sure your containers are placed within 5 feet of the curb or roadside by 6:30 a.m. on your collection day. We recommend putting your containers out the night before. Please allow until 6 p.m. on your collection day for the driver to service your container. There will likely be some delays during the first few weeks of service as drivers learn the new routes. We appreciate your patience during the transition!

Subscription Yard Waste Service

Yard waste is offered as a subscription-based service for Forest Lake residents. Even if you already subscribed to yard waste service for the 2019 season with your current hauler, you must contact Republic Services at forestlake@republicservices.com or

763.259.5535 to subscribe for the remainder of the season.

• If you prepaid for the full 2019 season with your current hauler, please reach out to them directly for any refund you may be due.

• Republic Services and The City of Forest Lake do not have any visibility to existing subscription yard waste information. The pro-rated amount for the remainder of 2019 (if you wish to subscribe) is $59.32 before any applicable taxes. The annual pre-tax rate for 2020 will be $118.64. This rate includes one 95-gallon yard waste container. Additional containers may be requested at a cost of $20 per season, per container.

Holiday Schedule

We observe the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. If your pickup day falls on or after one of these holidays, it will be delayed by one day. For example, Labor Day falls on Monday, September 2, so your collection day that week will be delayed by one day, with Friday collections being collected on Saturday.

Billing Policy

Bills are sent quarterly with payments being made in advance of service being rendered. Your first quarterly bill will be for the months of August, September and October.